Nairobi – The Kenya Revenue Agency (KRA) is working to simplify its acquisition (PAYE) filing system that prevents MSME from filing returns.
KRA Commissioner General Humphrey Watanga described the complex PAYE system that disappoints compliance and creates administrative burdens for small and medium-sized businesses.
“Our aim is to simplify this process and make it user-friendly to all employers, including micro, small and medium-sized businesses (MSMEs),” Watanga said.
Once complete, Simplied Paye Return System offers multiple filing options, including Excel-based returns, mobile applications, web-based platforms, and API integrations, providing accessibility and convenience for all your businesses.
Within the involvement of stakeholders with Nyahururu Town’s Nyandarua business community, KRA’s leadership has ensured entrepreneurs with ongoing assistance in streamlining tax procedures to increase business efficiency.
KRA Board Chairman Nderitu Muriithi urged businesses to provide valuable feedback to the authorities improve their services and improve operational efficiency.
“We are actively attracting stakeholders to understand the challenges and identify solutions. Our open door policy ensures that taxpayers are listened and supported by meeting compliance requirements,” he said.
James Mureu, chairman of the Micro and Small Enterprise Authority (MSEA), praised KRA for prioritizing MSMES in its engagement efforts.
He noted that the recent establishment of a dedicated sector to address MSME concerns is a key milestone in solving historic tax challenges.
“We’re on the right track. It’s encouraging for KRA to work closely with MSME, listen to their concerns and take steps to create a fostering business environment,” Mureu said.
He further urged KRA to balance stakeholder engagement with rapid implementation of the solution.
National stakeholder engagement of KRA’s continued leadership is part of a broader strategy to promote compliance, build trust with the business community and improve service delivery.